Customer Service and ICT: Importance & Advantages At MOSL we have several channels our members can use to contact us – our website, our email mailboxes, our social channels, but at the end of the day we are still at the end of a phone (or Microsoft Teams call). Video calling has revolutionised the way …
The role of natural language processing in AI University of York For hyponym/hypernym relations, synsets are organised into taxonomic relations. Meronymy is a relation that holds between a part and the whole (e.g., kitchen is a meronym of house) – holonymy is the inverse relation. Antonymy is used to represent oppositeness in meaning (e.g., rise …
Natural language processing: A data science tutorial in Python Read More »
Generative AI vs Discriminative AI by Roberto Iriondo Artificial Intelligence in Plain English Tuning alters parameters of the model to optimise the performance of LLMs for some purpose, to mitigate harmful behaviors, to specialise to particular application areas, and so on. Methods include using a specialist data set targeted to a particular domain, provision of …
Let’s look at what to avoid, so you don’t fall into any traps with your marketing automation chatbot. Find out more about the advantages of chatbots for your business. Colleen Christison is a freelance copywriter, copy editor, and brand communications specialist. She spent the first six years of her career in award-winning agencies like Major …
Ukrainian deeptech Zibra AI raises $500k from a16z Speedrun AIN Capital This is not surprising given the long history of trying to give computers a voice through speech synthesis. Companies include Sonantic, Coqui, Replica Studios, Resemble.ai, Readspeaker.ai, and many more. We have created a market map to capture a list of the companies we’ve identified …
Generative AI: The Next Consumer Platform Andreessen Horowitz Read More »
Machine learning in practice: how machine learning works in data-driven research What is less well known is that deep learning is an example of model-based machine learning, where the model being used is a neural network. Assumptions about the problem domain are encoded in the architecture of the neural network and in the choice of …
The Ultimate Guide to Recruiting Chatbots: How to Maximize Your Hiring Efficiency Mya’s conversational AI technology allows it to interact with candidates more efficiently and ask follow-up questions based on their answers. This makes the chatbot more effective in screening candidates and identifying the best-fit talent for an organization. However, a study by Jobvite revealed …
That’s something that might not be possible if they were using traditional methods like telephone triage lines or online forums instead of modern technology. But relying just on textual information is hard for a chatbot to orient itself. Artificial intelligence is no longer something extraordinary in the world of business. If you keep an eye …
Automated Customer Service: Full Guide Benefits, Features & More This improved resource distribution makes it easier to increase accessibility. When automation can be used to open more avenues of communication between employees and customers, resource distribution becomes more advantages of automated customer service effective. In other words, when the automated phone operator can answer most …